Experience

Web Content Migration Specialist (contract)
Amazon Web Services, San Francisco, CA
May 2025 – Dec 2025

  • Migrate web content from Adobe Experience Manager (AEM) to a proprietary content management system.
  • Clean up, QA and standardize existing web pages, ensuring consistency in formatting and style.
  • Maintain the integrity of existing copy, avoiding any rewriting or editing.
  • Manage time effectively to meet tight deadlines and deliver high-quality results.

Content Manager (contract)
Apple, San Francisco, CA
June 2024 – Oct  2024

  • Included full product data management in migrating content from in house content management system to AEM.
  • Published and QA’d content in support of client digital marketing, e-commerce programs and campaigns, including setting up and managing page structure and content in Adobe Experience Manager (CMS), Github using Radar.

Senior Associate Program Manager
Workday, Inc., San Francisco, CA 
June 2022 – Nov 2023

  • Managed vendor implementation of critical website content migration of 12K pages from Drupal to AEM Cloud.
  • Collaborated in Jira and Confluence with cross-functional teams (SMEs, content, dev, product, and design) to achieve goals through the agile increment process for on time delivery.
  • Built and maintained strong vendor relationships, assuring agreement and compliance.
  • Led scrum teams to coordinate agile software development using APIs and JAVA in AEM Cloud.
  • Monitored success and identify areas for improvement against agreed KPIs, while communicating status updates with stakeholders.

Migration Program Manager
Stamats Communications, San Francisco, CA
Feb 2022 – April 2022

  • Strategized with the digital project team on content arrangement, tagging, linking, taxonomy, and publishing web content in content management system (CMS) platforms such as Drupal, Cascade, and WordPress.
  • Migrated and QA’d 500 pages from Drupal to Cascade.
  • Trained clients and internal team members on CMS usage, migration best practices, and ongoing migration troubleshooting.
  • Oversaw the quality of web content migration projects.

Content Manager (contract)
Apple, San Francisco, CA
June 2021 – Nov 2021

  • Responsible for publishing and QA of creative assets / experiences / critical digital e-commerce campaigns to websites and other platforms across the globe at Apple Store and App Store.
  • Included ownership of product data management and publishing operations in support of client product launches and other digital marketing programs, including setting up and managing page structure and content in Adobe Experience Manager Cloud.

Global Program Manager
Symantec, Mountain View, CA
March 2017 – Sept 2018

  • Managed and forecasted 1.5 million account budget for e-commerce email marketing.
  • Migrated internal clients to Oracle Responsys and managed project scoping, queue/log, team bandwidth, and proper assignment of projects.
  • Improved relationships with internal departments including CRM and external vendors.
  • Worked collaboratively in Jira and Confluence with stakeholders and cross functional cross-functional teams to migrate, scope, design, and implement technical solutions, web and email platform migration, and/or API integration.

Content Development Manager
Selligent, Redwood City, CA
July 2015 – Feb 2016

  • Managed a team that built, tested and launched simple to highly advanced email campaigns, web interactive programs and marketing automations with copy and graphics in multiple countries and languages.
  • Reviewed project requests using established processes and best practices, or scope production requirements for custom projects.
  • Worked closely with stakeholders to implement technical solutions and dynamic email releases and API integration.

Campaign Specialist II
Oracle Marketing Cloud, San Francisco, CA
June 2013 – June 2015

  • Built, tested, QA’d and launched simple to highly advanced email campaigns and interactive programs using APIs, SQL and JAVA.
  • Built campaign plans and helped write strategy documents for external communications.
  • Reviewed project requests from clients to determine how to implement using established processes and best practices and scope production requirements for custom projects.
  • Managed translation and localization of marketing campaigns in 14 languages.

Web Manager
California Society of CPAs, San Mateo, CA
Dec 2011 – April 2013

  • Managed writing, editing, design, coding, freelance assignments, and general production for Society
    websites.
  • Edited, QA’d and posted weekly and daily blog posts from 13 chapter representatives in WordPress.
  • Collaborated with department stakeholders for design and content development in coordination
    with other departments, chapters, and committees.

Skills

Adobe Creative Suite
Microsoft Office
G-Suite

Adobe Analytics
Digital initiatives
CMS, Drupal

JIRA/Confluence
Adobe Experience Manager
Agile Methodologies

Strengths

Critical Thinking
Digital/Print Production
Creative Writing

Localization
Copywriting
Public Speaking

Leadership
Budget Management
Product Data Management

Education & Certifications

Certified Scrum Master, Scrum Alliance, 2023

Creative Writing Certificate, City College of San Francisco, 2019

Bachelor of Arts, University of North Georgia, Dahlonega, GA

Major: English Literature  Minor: Mass Communications